Summary
Prepare the required documents and devices to ensure a smooth T7X onboarding experience.
1. Required Documents:
Government ID
Accepted:
Driver’s license
Passport
State ID
National ID
Must be:
Not expired
Clear and readable
Full edges visible
You can either:
- Take a picture of your ID
- Upload a photo of your ID
- Continue on another device (if you are on your computer and need to use your phone to take a photo)
Proof of Address (POA)
You will be asked to upload documentation to verify your address. The address must match to your ID.
Accepted documents:
Utility bill
Bank statement
Credit card statement
Phone/internet bill
Most common reason for failed verification.
Requirements:
Full document visible (entire page)
Name must match your ID
Address must match your ID or your updated address
Issued within last 90 days
Clear and readable
2. Device Requirements
Recommended:
iPhone or Android phone with rear camera
Mac/PC laptop with webcam
Stable internet connection
3. Supported Browsers
| Browser | Supported |
|---|---|
| Chrome | ✔ Best performance |
| Safari | ✔ |
| Firefox | ✔ |
| Edge | ✔ |
| Brave | ✖ Not supported |
| Opera | ✖ Not supported |
| Incognito Mode | ✖ Not supported |
4. Best Practices for Fast Approval
- Make sure your hair is not covering your face
- Remove glasses
- Use bright, even lighting
- Avoid hats or headwear unless required for religious reasons
Avoid glare and shadows
Clean your camera lens
Hold document steady
Only upload full documents